![]() You can skip fixing them and continue if you like You might see a list of errors to fix.It can take several minutes to add the maximum number of users.Please only add a maximum of 200 users at a time.Enter the user details: Email, First Name, Last Name.Open the CSV file in any CSV editor like Google Sheets or MS Excel.Click Download template.csv to access the CSV template.Under the Members page, click on Add New Users in the upper right corner.If you don’t see My Products and need to switch between accounts, click on ‘account name’ at the top left for a drop-down list of options.First, choose the right company account when you sign in.You’ll be signed in and can go to the site you want to visit Click ‘done’ and your Trimble Account will be created using the private relay email as your user name.If so you’ll need to re-enable hide my email to get to the data and purchases under the privaterelay email address If you decide to turn Hide my Email off, it might create a new Trimble Account.This email address will be the one you use to sign in using an email address.Apple lets you hide your email from sources you don’t trust – Emails sent by Trimble to the new email address are received and redirected by Apple to your actual email address.If you hide your email from Trimble, the system provides Trimble with an anonymous email address as the username for your account.Hiding your email will create a new Trimble account for you Alternatively choose ‘Hide My Email’ to create a new, anonymous email address.This lets you share your email address directly with Trimble Account Choose the option to connect your Apple ID to Trimble applications.Sign in with Apple and do the two factor identification steps.Remember your Apple ID email must match the email you originally used to create the Trimble Account. Sign in to then share your email with Trimble by clicking on the ‘manage’ link under ‘apps & websites’. To see everything you bought and made, tell Apple to stop using your Apple ID with your Trimble Account via the Apple ID settings page. This is because the ‘privaterelay’ email doesn’t match the original email you used to set up your Trimble Account. If you used ‘Hide My Email’ we can’t link your existing Trimble account when you sign in with an Apple ID. Screenshots are always useful, as is the context and details like the browser you’re using and the type of device. We’ll need to know your contact details, the email address you used to set up the Trimble Identity, and the steps you took to get where you are. Please contact Customer Service and create a help ticket. What if you get stuck in a loop verifying Trimble Identity? If you don’t get emails confirming your account set-up or password change, check the firewall and spam filter then ask your IT people to let emails through from and If the messages are in your spam folder, whitelist the email addresses I have created my account or reset the password but haven’t had confirmation emails ![]() ![]() Simply click on the ‘create an account’ link on the sign-in page. It can sometimes happen even when you use an email address you’ve used in the past, for example for a classic SketchUp license. Have you made any mistakes? If not, create a Trimble account and try again. If it says ‘The entered email address does not exist’ when you’re trying to reset your password, it means there isn’t an account for the email address.
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